Thank goodness Kristi Noem thought to ask the question, because many things in government are just like this.  Someone comes up with a stupid rule, and we end up following it for the rest of our lives without question, even though it was dumb to begin with.  And that was certainly the case when it came to the security measures that were implemented after 9/11.  Our FBI and CIA didn’t do a very good job in detecting a terrorist cell within the United States training to fly planes in Florida, but not caring to land them, and our security got caught napping, so those terrorists were able to get onto commercial planes and use them as weapons of war.  And the crises of that moment made people clamor for corrective action, which human beings most often overreact to.  And the Department of Homeland Security was created, giving us the TSA, and the dumb policy of removing shoes at the airport while going through security.  Now, over twenty years later, it hasn’t saved anyone anything, but it has certainly cost a lot of time and misery.  And until Kristi Noem was put in charge of Homeland Security and asked everyone working there why we were still taking off our shoes at security checks, nobody had an answer.  The only thing they could say was that we were doing it because we had always done it.  Never was the question asked whether we should be doing it at all.  Thankfully, Kristi Noem, due to the weak reaction to that question, changed the policy, and we no longer have to remove our shoes at airport security checkpoints.  It’s a significant step toward addressing many issues that amusement parks have already identified.  An overreaction to security to cover the impediment of actually doing the job the first time is a dumb idea, and it’s good to see that policy go.

It has been terrible to deal with the security procedures since the 9/11 terrorist attacks.  The entire creation of the unionized TSA has been a disaster, making traveling by plane a miserable experience.  I try not to do it unless I have to travel overseas, because essentially it takes all day to travel.  I never feel comfortable arriving at the airport less than two hours before a flight because many things can go wrong, especially at security.  Nobody is saying that we don’t want security on flights.  However, it’s the kind of overcompensation that we see with the TSA that’s the problem.  Private security would be much better than unionized labor, which often fails to perform effectively in any field.  There is plenty of technology these days that can detect bomb making equipment just through a quick scan.  We don’t need to take off half our clothes through the demeaning process of vulnerability in front of hundreds of other people.  This idea of stripping away your identity into a near locker room vulnerability is just dumb and lazy.  And it never made us a safer society.  It just made us feel that way.  If people just did their jobs the first time, many of the well-known terrorist attempts that we know of on airplanes wouldn’t have happened.  However, these days, the technology is so advanced and intrusive that there’s no need to take off all your clothes to board an airplane.  With domestic flights, and I fly out of Cincinnati, if the destination is east of the Mississippi River, it’s much better and faster to drive.  And because of that, think of how much money airlines lose because of the TSA rules.

People don’t talk about it as much as they should. Think how much money Homeland Security has cost airline companies by being such a pain in the neck that people don’t buy plane tickets.  It’s a massive opportunity cost.  Before the creation of Homeland Security and the introduction of the TSA’s overly restrictive rules, many airlines had significantly larger hubs.  Delta operated a central hub that served numerous destinations from Cincinnati well into the 1990s.  Because flying was easy and not so intrusive, people chose to do it.  Once they turned the experience into essentially a locker room at the YMCA, it has cost airlines a lot of money in lost opportunity cost.  Some of the low-cost carriers have found a way to adapt somewhat.  However, the experience of flying has deteriorated significantly.  If you want to dress up and go somewhere to show the best version of you to the world, you don’t fly in a plane.  Because it’s such a demeaning experience.  And for a long time, amusement parks were just as bad.  However, they have recently upgraded their scanners, and as a result, they wave everyone through much faster.  The scanners can practically see through your clothing, leaving nothing to the imagination.  But at least you don’t have to strip down almost naked to go through security.  We live in a society that needs to do things faster, not slower, or safer.  We need people to do their jobs better the first time, and everything would work so much better.  And to Kristi Noem’s point, nobody had even thought to ask the question, “Why are we doing this dumb thing?” all this time.  When the answer was, “because we have always done it.” 

The convenience of flying and getting somewhere far away quickly has become a ridiculous compromise of personal merit, and it never should have been.  The airport’s safety policies have ruined the experience of traveling with others because people often show up in their pajamas, knowing that their travel day is going to be intrusive and demeaning. When you pay that much money for something, it shouldn’t feel the way it does.  It should be fun and rewarding.  People should dress nicely when going to the airport.  By default, due to excessive regulations, airports have become unpleasant places with excessive security, ineffective communication systems, and dirty and uncomfortable seats.  And the staff treat the whole experience like you’re lucky to be there, rather than being grateful that you bought a ticket that funded all their jobs.  The concept of prioritizing safety over profits, when in reality it was always laziness that was the real problem, has made owning an airline too complicated and a draining experience for customers.  And if not for Homeland Security and the TSA specifically, we’d have many more consumer options in airports that are much better for us than what we currently have.  And most of the time, it always starts with asking the right questions from leadership. “Why are we doing this dumb thing?”  And when nobody can answer it, you eliminate the policy.  Thank goodness, because of Kristi Noem, we no longer have to take our shoes off at the airport.  And hopefully, we can roll back many other misguided ideas that were implemented in haste to make people feel safe, when the reality was far from the case.  In all things economic, whether it’s amusement parks or airports, faster is better, and more options are always preferred.  And we don’t want dumb, mindless rules to ruin economic activity that should bring us joy and opportunity.  Just because lazy security guards don’t take their jobs very seriously and have to be turned into a union-led monstrosity to give an illusion of effectiveness, the truth is very far from it.

Rich Hoffman

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